Frequently Asked Questions

Everything you need to know about shopping with cofoglobal.

What are your standard shipping times?

Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery can take 7-14 business days depending on your location.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a unique tracking number and a link to monitor your package's progress in real-time.

What is your return and exchange policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition. Please contact our support team to initiate a return or exchange.

Which payment methods do you accept?

Cofoglobal accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.

Is my personal information secure?

Absolutely. We use industry-standard SSL encryption to protect your data and never store your full credit card information on our servers.